FolkArt studio
Contact & order help.
Choose the right place for a formula question or an order already placed.
A question about paint or a technique?
Plaid’s published customer support can help with FolkArt formulas and product questions. Have the paint name, color, product number and a description of the surface ready.
Open Plaid’s product-support form.
Published customer-support phone: (800) 842-4197. Plaid lists phone hours as Monday–Friday, 8 a.m.–5 p.m. Eastern Time. Check Plaid’s current contact information if hours have changed.
Tracking, delivery or a return?
Find the order in the account used to place it. Open the order details and select the available support option. The seller and fulfillment provider shown there are the right contacts for that order.
This site does not hold your order number, payment information or delivery address. Do not enter sensitive order or payment details into a product search.
Before you buy
Compare the selected size, color, pack contents and final price in the purchase tab. Our common questions and formula finder can help you narrow the product choice.